OUR GUARANTEE • SHIPPING INFO
Your satisfaction with your purchase is our priority. If you are not satisfied with any product purchased from our bookstore, you can return the item to us within 30 days of receipt for a refund of the purchase price, shipping excluded. All returns must receive a return authorization prior to sending.
All orders are shipped from our New York warehouse via the USPS; all shipping addresses must be valid for postal delivery. Most orders are shipped within 2 business days of the order being received; shipping dates are occasionally delayed based on item availability.
The delivery times listed are estimates only and are not guaranteed delivery dates. Delivery times will vary depending on product availability, the destination address and the timeliness of the post office and customs departments.
U.S. First Class: 3-10 days
U.S. Standard/Media: 1-4 weeks
International: 2-4 weeks
The shipping charge for an order is calculated by the shopping cart, and will be displayed on the checkout page once the shipping address is entered, prior to the final submission of the order. If multiple shipping options are available, the choices will be presented on the checkout page for selection. If only one option is shown, then no other shipping options are available for that order. Shipping charges are calculated based on destination, size and weight of items, and other factors contributing to the cost of providing these items such as packing, handling, freight, customs, insurance, etc.
International shipments must be addressed using the actual name of the recipient; using initials or nicknames may result in the shipment being rejected by customs processing. International shipments of books or other merchandise should include a telephone number for the recipient.
For international shipments, the recipient is responsible for any customs, VAT, or any other duties, taxes, or fees that may be issued (whether correctly or not) by their local customs department. Please consult your local post office or customs department for specific information. The recipient agrees to accept the shipment and pay any fees requested by their local customs department or post offce; shipments that are declined by the recipient or are undeliverable as addressed will not be refunded.
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